Last updated: October 9, 2026
At Lamb of the LORD, we want you to love your purchase. We believe in easy returns: if something isn’t right, we’ll make it right. Please read our policy below before starting a return.
30-Day Returns
You may return most items within 30 days of delivery for a full refund. To be eligible, items must be:
- Unworn, unwashed, and in new condition, with all original tags attached.
- In their original packaging (for accessories, drinkware, and wall art).
- Accompanied by your order number or proof of purchase.
Items returned after 30 days, or that show signs of wear, washing, or damage not caused by us, are not eligible for a refund.
How to Start a Return
To start a return, email us first at arellaeast@gmail.com with your order number and the item(s) you’d like to return. We’ll reply with return instructions and our return shipping address. Please do not ship items back before contacting us, as returns sent without prior authorization may be refused.
Return Shipping
Customers are responsible for return shipping costs for change-of-mind returns. If your item arrived damaged, defective, or incorrect, we will cover the return shipping — just include photos in your email so we can verify the issue. We recommend using a trackable shipping service, as we cannot be responsible for return packages lost in transit.
Refunds
Once your return arrives, we’ll inspect it and email you to confirm receipt. If approved, your refund will be issued to your original payment method. Please allow 7–10 business days from when we receive your return for the refund to be processed and appear on your statement; timing can vary depending on your bank or card issuer.
Original shipping charges are non-refundable, except when the return is due to our error (damaged, defective, or wrong item). If you received free shipping on an order over $75 and your return brings the order total below $75, the standard shipping cost may be deducted from your refund.
Exchanges
Need a different size or color? Email us at arellaeast@gmail.com and we’ll arrange an exchange for the same item, subject to availability. For fastest service, you’re welcome to place a new order for the item you want and return the original for a refund.
Damaged, Defective, or Wrong Items
If your order arrives damaged, defective, or incorrect, contact us within 14 days of delivery at arellaeast@gmail.com with your order number and photos of the issue. We will send a replacement or issue a full refund — including any shipping costs — at no charge to you.
Sale Items
Items purchased on sale may be returned under the same 30-day terms above and will be refunded at the price paid. Final sale or clearance items marked as non-returnable at the time of purchase cannot be returned.
Need Help?
Questions about a return or refund? Email us at arellaeast@gmail.com and we’ll be happy to help.